Our Commitment
At Texas Helps, we believe quality treatment begins with trust. We are dedicated to providing safe, ethical, and compassionate care while maintaining compliance with applicable healthcare regulations, licensing requirements, accreditation standards, and professional guidelines.
Our team is committed to fostering a respectful, recovery-focused environment where clients can receive support with dignity, confidentiality and professionalism.
Regulatory Compliance
Texas Helps maintains compliance with applicable healthcare privacy and confidentiality regulations, including HIPAA and federal confidentiality protections for substance use treatment records under 42 CFR Part 2.
For information about how we collect, use, and protect personal and health information, please review our Privacy Policy.
Respect and Non-Discrimination
Texas Helps is committed to treating all individuals with dignity, compassion, and respect. We do not discriminate on the basis of race, color, national origin, age, disability, sex, or any other protected characteristic as defined by applicable law.
We expect all communications with our team, whether by phone, email, website forms, live chat, or social media, to remain respectful and appropriate at all times.
Website Use
The information provided on this website is intended for educational or informational purposes only and should not be considered medical advice, diagnosis or treatment.
By using this website, visitors agree not to:
- Use the website for unlawful purposes
- Submit false or misleading information
- Attempt to interfere with website security or functionality
- Harass, threaten, or abuse Texas Helps staff or other individuals
Texas Helps reserves the right to restrict access to users who violate these standards.
Accessibility
Texas Helps is committed to improving website accessibility and providing an inclusive online experience for all visitors. We welcome feedback regarding accessibility concerns or barriers encountered while using our website.
Reporting Concerns
Questions, concerns, or reports related to ethics, compliance, accessibility, or website conduct may be directed to Texas Helps, using the contact information provided on our Contact page.
Emergency Disclaimer
Texas Helps does not provide emergency medical or crisis services through this website, contact forms, email or live chat.
If you are experiencing a medical emergency, call 911 immediately. If you or someone you know is experiencing suicidal thoughts or emotional distress, call or text 988 for immediate assistance.